Terms and Conditions

BACKGROUND

These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which You may use this website and the Services therein, on both mobile and web platforms, www.OneDome.com (“Our Site”).  Please read these Terms and Conditions carefully and ensure that you understand them.  Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon the earlier of:

i. Your first use of Our Site; or
ii. Your entering into a binding Contract with Us for the provision of a specific Service(s)

If, at any time, you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site or Our Services immediately.

Where you are party to a binding Contract with Us for the provision of a specific Service(s), you will continue to be bound by your contractual obligations, including these Terms and Conditions, in so far as they pertain to the Contract, until the contractual relationship has ended.

1. Definitions and Interpretation

1.1.     In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Account”
means, respectively, a Business Account for Commercial Users or a Personal Account for other Users and collectively, the personal / identifying information and credentials used to access parts of Our Site and to access Our Content and Services;

“Business Day”
means any weekday other than a bank or public holiday in England;

“Calendar Day”
means all days in a month, including weekends and holidays;

“Client”
means a User who engages with one or a number of Commercial Users through Our Site or Services;

“Commercial User”
means any third party that accesses the Site or uses any of Our Services and is acting in the course of their trade, business or employment;

“Company Data”
means information pertaining to or provided by a Commercial User in respect of their business as well as results and output derived from a Commercial User’s use of or interaction with Our Site or Services.

“Company Mark”
means any word, logo or combination of both constituting a trade mark, typically employed by a Commercial User in order to distinguish their business.

“Content”
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site or Our Services;

“Contract”
means, where extant, a binding agreement between You and Us for the provision of specific Services

“Client Data”
means information pertaining to or provided by a Client, as well as results and output derived from a Client’s use of or interaction with Commercial Users within Our Site or Services.

“Personal Data”
has the meaning given to it in the Data Protection Act 1998;

“PVT Data”
means results, information and output derived from the PVT, providing an indicative capital and rental valuation on a residential property within a high medium or low confidence level;

“Office Hours”
The hours of 09:00 to 17:00 Monday to Friday, excluding Bank and Public Holidays.

“Party / Parties”
means, separately and collectively, You and OneDome Ltd.

“PVT”
The OneDome Ltd Property Valuation Tool;

“Service(s)”
means collectively any online facilities, tools, services, products, widgets, API or information that OneDome Ltd makes available through the Site either now or in the future and the provision thereof by Us to You;

“Site”
means the website that you are currently using (www.OneDome.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

“User”
means any third party that accesses Our Site or Services, including Commercial Users.

“We/Us/Our”
means OneDome Ltd, a company registered in England under 10117216, whose registered address is 116-118 Chancery Lane, London, United Kingdom, WC2A 1PP and whose main trading address is 116-118 Chancery Lane, London, United Kingdom, WC2A 1PP; and

“You/Your”
means, subject to these terms and conditions, any User (including Commercial Users) of Our Site and of our Content and Services.

1.2.       Clause and paragraph headings shall not affect the interpretation of these Terms and Conditions.

1.3.       A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns.

1.4.       Reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.

1.5.       Words in the singular shall include the plural and vice versa.

1.6.       A reference to one gender shall include a reference to the other genders.

1.7.       A reference to a statute or statutory provision is a reference to it as it is in force for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.

1.8.       A reference to writing or written includes e-mail but not faxes.

1.9.       References to clauses are to the clauses of these Terms and Conditions.

2. Information About Us

2.1.       Our Site, OneDome.com, is owned and operated by OneDome Ltd, a limited company registered in England under 10117216, whose registered address is 116-118 Chancery Lane, London, United Kingdom, WC2A 1PP and whose main trading address is 116-118 Chancery Lane, London, United Kingdom, WC2A 1PP. Our VAT number is 243473118.

3. General Access to Our Site

3.1.       Access to Our Site is free of charge. Unless otherwise stated, Our Site does not require payment of any kind in order to access or use it, although specific Services may be chargeable. Providers of goods and services that may be procured through Our Site may charge You for any and all such goods and services that they provide to You.

3.2.       Access to Content or Services may require the creation of an Account. You must be at least 18 years old to create an Account.

3.3.       It is your responsibility to make any and all arrangements necessary in order to access Our Site or Our Services effectively. You are responsible for procuring and maintaining the network connections that connect You to Our Site or Our Services, including, but not limited to, compatible browser software. OneDome Ltd assumes no liability or responsibility for the performance or reliability of Your connection to Our Site or Our Services.

3.4.       Access to Our Site and Our Services is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Site or Our Services (or any part thereof) at any time and without notice.  We will not be liable to you in any way if Our Site or Our Services (or any part thereof) is unavailable at any time and for any period.

3.5.       Any Contract between You and Us for the provision of Services will incorporate these Terms and Conditions. Where there is a conflict between a term of the Contract and these Terms and Conditions, the term of the Contract will prevail.

3.6.       Where You are a Commercial User, Your use of Our Site and Our Services binds both You and Your business and / or employer (as appropriate) to these Terms and Conditions. Unless the context requires otherwise, all references to ‘You’ within these Terms and Conditions refer to both the individual user and the relevant person, company or legal entity on whose behalf and in the course of whose trade, business or employment they are acting. You warrant and represent that You ether:

3.6.1.       have authority to bind the other person, company or legal entity as envisaged in clause 3,6 above; or

3.6.2.       the other person, company or legal entity is already so bound by these Terms and Conditions and You are accessing Our Site or Our Services though an account that has been set up and is administered for you, by them or by their appointed super user.

SPECIFIC SERVICES

4. “Agency Toolkit”

Access to Agency Toolkit

4.1.       The Agency Toolkit is a Service provided by Us to Commercial Users who provide Estate Agency or related services. It constitutes, the Discovery Pack, Buyer Pack and Seller Pack.

4.2.       Access to the Agency Toolkit or any of its component packs, requires a named Commercial User to enter into a Contract with Us on behalf of their business, to create an Account and to complete an onboarding process, which includes the download and installation of relevant code for import onto the User’s website or integration via an API.

4.3.       You are responsible for facilitating access to Your website to enable installation of relevant code or integration with Our API either directly, or by directing Your 3rd party suppliers to facilitate such access.

4.4.       Unless otherwise agreed between You and Us, You are solely responsible for the proper installation of relevant code or for integration with Our API.

4.5.       You must provide full valid information, as required, to create an Account.

4.6.       You are wholly responsible for all activity that occurs under Your Account. You must notify us immediately if You become aware of any unauthorised use of Your Account or any activity under Your Account that would breach Your obligations under these Terms and Conditions. You may not access our Site or Our Services using Account details belonging to another User or allow Your Account details to be so used.

4.7.       Where You are a Commercial User and have been designated as a super user, You are solely responsible for administering the Accounts which you set up and manage. You must take all reasonable steps to secure Accounts for which You are responsible and to disable Accounts assigned to users who cease to be employed by or otherwise associated with Your business.

Charges, Term and Payment

4.8.       Unless specifically agreed between You and Us, the use of Agency Toolkits are a chargeable Service offered on a rolling monthly basis with no minimum or fixed term.

4.9.       The cost of Your access is chargeable monthly in arrears, is based on the number of properties listed by You for sale and rent in a given month and is defined by either the price bands set out in Your service Contract or, as applicable, bespoke pricing agreed between You and Us. For the avoidance of doubt, the fee chargeable is the same whether You use all or some of the features available within the Agency Toolkit.

4.10.     Where You are not subject to bespoke pricing, You will be liable to be charged the monthly fee equivalent to the cost per property listed, applicable to the band that You have operated in within a given month, plus any additional fees that You have accrued for Services consumed within that period.

4.11.     We may at our absolute discretion modify the price bands and the costs per band at any time. You will be notified, at Our discretion, either by email or within Your Account of any pricing changes, at least 30 calendar days prior to them coming into effect.

4.12.     Fees are chargeable on a pro rata basis of 1/30th per calendar day for the first month of use and on a whole month basis thereafter. You are not entitled to a refund or credit for partial months of use or for periods of inactivity whilst your Account is active.

4.13.     We will conduct, and you consent to, active monitoring of your account and the collection of data from Your website in respect to the volume of Your listings, to calculate Your monthly fees.

4.14.     Unless otherwise agreed between You and Us, all fees owing for the previous month of service for which an invoice has been sent, are due for payment by bank transfer within 15 calendar days of invoicing. No other form of payment is accepted.

4.15.     Unless otherwise agreed between You and Us, invoices will be sent by email to the email address of the Account super user and will be deemed to have been received on the date of transmission.

4.16.     VAT is chargeable at the current rate on all chargeable services and all figures are exclusive of VAT unless expressly stated to the contrary.

Late Payment, Cancellation and Termination

4.17.     Unless alternate payment arrangements have been agreed between You and Us, We reserve the right to suspend or terminate Our provision of Service to You and Your access to any of Our Services with immediate effect if Your Account is in arrears by close of business on the 15th calendar day after invoicing.

4.18     Without prejudice to sub-clause 4.17, any sums which remain unpaid following the expiry of the period set out in sub-clause 4.14 above shall incur interest on a daily basis at 8% above the base rate of the Bank of England from time to time, until payment is made in full of any such outstanding sums.

4.19.     Unless otherwise agreed between You and Us, you may cancel the provision of Services at any time but will remain liable for all fees outstanding at that time including the fee due for the month within which you provided notification of cancellation.

4.20.     Cancelation may only be effected by written notice from You to Us at support@onedome.com. The termination of the cancelled Services may take up to 24 hours to come into effect.

4.21.     On cancelation, your unique client ID will be suspended and Your Account access restricted. Associated Services will cease to work. You are responsible for the removal of any code and or widgets from your website and the cleansing of any data within your Account where You are the data controller.

Client and Company Data 

4.22     Where You are a Commercial User, both Client Data (that is not Personal Data) and Company Data that You upload, transmit or otherwise introduce to our servers in the course of using Our Service (Your Data), is your intellectual property. You grant Us a non-exclusive, non-transferable, royalty free licence to view and process Your Data for the purposes, of:

4.22.1  administering the Service on Your behalf; and

4.22.2  optimising and improving Our Site or Our Services; and

4.22.3  generating reporting or other analytics as to usage or our Site or Services; and

4.22.4  facilitating transactional or other commercial activity between You and other Users within Our Services.

4.23    Where You are a Commercial User, You are responsible for the accuracy, quality, integrity, legality, reliability and appropriateness of Your Data and, as applicable to Your business, You and not OneDome Ltd are solely responsible under all relevant law and statute, in respect of Your Data held on Our servers.

4.24     If You are a Commercial User, and You introduce to, or hold within, Our servers, any Personal Data of the Client, You agree that You shall be the data controller and OneDome Ltd shall be a data processor and in any such case:

4.24.1   You shall ensure that You are entitled to transfer the relevant Personal Data to Us so that We may lawfully use, process and transfer the Personal Data in accordance with these Terms and Conditions on Your behalf;

4.24.2   You shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation;

4.24.3   We shall process the Personal Data only in accordance with the terms of these Terms and Conditions and any lawful instructions reasonably given by You from time to time; and

4.24.4   each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the Personal Data or its accidental loss, destruction or damage.

4.25     Client Data uploaded, transmitted or otherwise introduced to our Servers by a Client, in the course of  Account creation or administration, registration, or general use of Our Site may be used by us in the administration of Our Site and Our Services and will be managed in accordance with the provisions of  Our Privacy Policy. Where such Client Data constitutes Personal Data, We will be a data controller and a data processor for the data.

4.26     All Personal Data is stored within the European Economic Area (EEA).

Support and Maintenance  

4.27     Support for the Agency Toolkit is available either through the ‘Help’ widget on Our Site or at support@onedome.com

4.28     Users are directed to the provisions of Clauses 3.3 and 3.4 of these Terms and Conditions.

4.29     Support for Our Site and Our Services is available during Office Hours only

4.30     Details of our targeted Service Level Agreement (SLA) on Service, maintenance and Site availability and support is available from  support@onedome.com.

4.31     Both minor updates, including but not limited to patches and hotfixes as well as major updates constituting significant upgrades to the Service will be effected automatically and will typically not impact on the availability of the Service.

5. “Locality Reality”

5.1       Locality Reality is a Service provide by Us which enables home movers and others to consider and compare the facets and characteristics of residential property on a post code level

5.2       Locality Reality and its related content is provided for informational and educational purposes only. It does not constitute advice as to the procurement of property. OneDome Ltd accepts no responsibility for the accuracy of the data from which a score is derived nor of the individual or composite scores pertaining to  a given postcode.

5.3       You should take professional advice or conduct personal research before any action is taken in regard to procuring property in a given area.

6. “Property Valuation Tool” (PVT)

6.1       The OneDome Ltd Property Valuation Tool receives Data via an API from Hometrack Data Systems Ltd and it is provided to Commercial Users by Us via the Agency Toolkit and to other Users via Our Site.

6.2       The purpose of this Service is to provide a property valuation tool to Users of the Service for the purposes of, respectively, lead generation for Commercial Users and consequentially, an informational service to the clients of such Commercial Users as well as to other Users of Our Site, as to the indicative valuation of residential property.

6.3       Commercial Users of Our Agency Toolkit and other Users accessing the PVT via Our Site are granted a personal, non-transferable and non-exclusive right to use the PVT and the Data generated thereby subject to the following conditions of use:

6.3.1    Commercial Users may not charge their customers or clients either directly or indirectly for use of this Service

6.3.2    Users may not use the Data or results derived from the Data for any purpose or in any manner not specifically authorised in these terms and conditions;

6.3.3    Users may not create or recreate the source code for the computer software underlying this Service or (except to the extent permitted by law) re-engineer, reverse engineer, decompile or disassemble the Data underlying the Service;

6.3.4    Users may not refer to, obtain guidance from or use this Service as part of any effort to develop computer software having the functional attributes, visual expressions or other features similar to those of this Service;

6.3.5    Users may not systematically copy or store a substantial part (which for the avoidance of doubt, shall constitute 5 per cent or more) of the Data derived or derivable from the PVT, for any purpose, including, with a view to creating or compiling any form of comprehensive collection, compilation, directory or database of property valuations or with a view to commercially competing with OneDome Ltd or Hometrack Data Systems Ltd;

6.3.6    Users may not for commercial or any other purpose, replicate or reproduce in whole or in part the Data to use post termination of any right granted by Us to use the PVT or the Data.

6.3.7    Further to the provisions of Clause 14, the use of the PVT and the Data, by Users, is subject to, a fair usage policy and solely for the purposes of, respectively, personal, non-commercial, research in pursuance of the sale or purchase of a property or, honest commercial practices and to facilitate existing business. Where, in Our sole discretion, We determine that a User is in breach of this policy, we may, amongst other actions, withdraw this Service without notice.

6.3.8    Users may not use any automated tool to request Data from the Service

6.3.9    All intellectual property rights in the Data are owned by or licenced to Hometrack Data Systems Ltd. No right, title or interest in such Intellectual Property Rights shall pass to the User under these Terms and Conditions.

6.3.10  Hometrack Data Systems Limited shall not be liable in any way for any loss or damage suffered by a User arising out of or in connection with use of the Data. Hometrack Data Systems Limited shall not be liable for any loss of actual or anticipated income or profits or loss of contracts (in each case whether direct or indirect) or for any other special, indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence) breach of contract or otherwise, whether or not such loss or damage is foreseeable, foreseen or known. Nothing in these terms shall exclude or in any way limit Hometrack Data Systems Limited’s liability for fraud, or for death or personal injury caused by its negligence, or any other liability to the extent such liability may not be excluded or limited as a matter of law.

6.3.11  Commercial Users who exceed fair usage limits may incur monthly charges in addition to fees levied for their use of the Agency Toolkit.

7. Intellectual Property Rights

7.1      All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us.  All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.  All rights are reserved.

7.2         Subject to sub-Clause 7.3 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.

7.3         You may:

7.3.1         Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);

7.3.2         Download Our Site (or any part of it) for caching;

7.3.3         Print pages from Our Site;

7.3.4         Download extracts from pages on Our Site; and

7.3.5         Save pages from Our Site for later and/or offline viewing.

7.3.6         Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

7.3.7         You may not use any Content or Services saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) save where such a licence is explicitly granted within these Terms and Conditions or a Contract between You and Us. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by Commercial Users or consumers.

7.3.8         Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; the making of personal copies for private use; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.

7.3.9         Unless expressly indicated to the contrary, all Intellectual Property Rights inherent in Our Services or their component parts, belongs to OneDome Ltd, including, but not limited to: the name of the Service, design elements, user interfaces, features and documentation.

7.3.10         You may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile or dissemble any aspect or component of a Service owned by Us or any third-party supplier.

7.3.11         You may not access or seek to access Our Services through any means other than through the designated interface provided by Us for access.

7.3.12         Where You are a Commercial User of one of Our Services, You grant Us a non-exclusive, non-transferable, royalty free right to display Your Company Mark both within that Service and on Our Site.

8. Third Party Intellectual Property

Where expressly indicated, certain Content and the Intellectual Property Rights subsisting therein belongs to other parties.

9. Links to Our Site

9.1         You may link to Our Site provided that:

9.1.1         You do so in a fair and legal manner;

9.1.2         You do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;

9.1.3         You do not use any logos or trade marks displayed on Our Site without Our express written permission; and

9.1.4         You do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

9.2         You may link to a page other than the homepage of Our Site, OneDome.com.

9.3         Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at support@onedome.com for further information.

9.4         You may not link to Our Site from any other site the main content of which contains material that:

9.4.1         Is sexually explicit;

9.4.2         Is obscene, deliberately offensive, hateful or otherwise inflammatory;

9.4.3         Promotes violence;

9.4.4         Promotes or assists in any form of unlawful activity;

9.4.5         Discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;

9.4.6         Is designed or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

9.4.7         Is calculated or is otherwise likely to deceive another person;

9.4.8         Is designed or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;

9.4.9         Misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of sub-Clause 9.4);

9.4.10         Implies any form of affiliation with Us where none exists;

9.4.11         Infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or

9.4.12         Is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

9.4.13         The content restrictions in sub-Clause 9.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 9.4. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content.  You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.

10. Third Parties

Our Site may contain links to third party products, services and websites.  Unless expressly stated, these sites are not under Our control.  We neither assume nor accept responsibility or liability for the content of third party sites. Further, where Our Site contains information provided by third parties, We accept no responsibility for any inaccuracies in this information. Nor, do We accept any responsibility or liability for any misleading or inaccurate advertising from third parties, which remains their sole responsibility. The inclusion of a link to another site on Our Site is for information only and does not, unless expressly stated to the contrary, imply any endorsement of the sites themselves or of those in control of them.

11. Disclaimers

11.1       The Content on Our Site does not constitute advice on which you should rely.    It is provided for general information purposes only.  Professional or specialist advice should always be sought before taking any action relating to buying or selling property or the procuring of financial, legal or other professional or trade services.

11.2       We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

11.3       We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.

12. Liability and Indemnity

12.1         To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or Our Services, or the use of or reliance upon any Content or Services included on Our Site.

12.2         To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content or Services included on Our Site.

12.3         If You are a Commercial User, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

12.4         We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of Your use of Our Site or Our Services (including the downloading of any Content from it) or any other site referred to on Our Site.

12.5         We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site or Our Services resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

12.6         Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.

12.7         OneDome Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) Our Site including, but not limited to, the products and/or Services available. These Terms and Conditions shall continue to apply to any modified version of the Site unless it is expressly stated otherwise.

12.8         Our aggregate liability to You shall not exceed the total sum paid by You to Us for Services provided by Us to You, in the last 12 months preceding the event(s) giving rise to the claim.

12.9         You hereby indemnify Us and undertake to keep Us indemnified against all expenses, costs, liabilities, damage and loss (including without limitation legal expenses and any and all amounts paid to 3rd parties in settlement of a claim or dispute) incurred or suffered by Us and arising directly or indirectly for either Your breach of these Terms and Conditions or your use of Our Site or Our Services other than in accordance with these Terms and Conditions.

13. Viruses, Malware and Security

13.1         We exercise all reasonable skill and care to ensure that Our Site and its component Services are secure and free from viruses and other malware.

13.2         You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.

13.3         You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site or Our Services.

13.4         You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

13.5         You must not attack Our Site or Services by means of a denial of service attack, a distributed denial of service attack, or by any other means.

13.6         By breaching the provisions of sub-Clauses 13.4 to 13.6 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site or Services will cease immediately in the event of such a breach.

14. Acceptable Usage Policy

14.1         You may only use Our Site or Our Services in a manner that is fair and lawful. Specifically:

14.1.1         You must ensure that you comply fully with any and all local, national or international laws and/or regulations;

14.1.2         You must not use Our Site or Our Services in any way, or for any purpose, that is unlawful or fraudulent;

14.1.3         You must not use Our Site or Our Services to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

14.1.4         You must not use Our Site or Our Services in any way, or for any purpose, that is intended to harm any person or persons in any way.

14.1.5         You must not use Our site or the Content, Data or Services provided, in a manner which is commercially detrimental to Us or, in Our sole opinion, in a manner which constitutes an abuse of any implied or explicit licence granted by Us to You.

14.1.6         We reserve the right to suspend or terminate Your access to Our Site or Our Services if You materially breach the provisions of this Clause 14 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:

14.1.6.1         Suspend, whether temporarily or permanently, Your right to access  Our Site or Our Services;

14.1.6.2         Issue You with a written warning;

14.1.6.3         Take legal proceedings against You for reimbursement of any and all   relevant costs on an indemnity basis resulting from Your breach;

14.1.6.4         Take further legal action against You as appropriate;

14.1.6.5         Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

14.1.6.6         Any other actions which We deem reasonably appropriate (and lawful).

14.1.6.7         We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.

15. Privacy and Cookies

Use of Our Site and Our Services is also governed by Our Privacy Policy.  These policies are incorporated into these Terms and Conditions by this reference.

16. Changes to these Terms and Conditions

16.1       We may alter these Terms and Conditions at any time. Any such changes will become binding on You upon your first use of Our Site or Our Services after the changes have been implemented. You are therefore advised to check this page from time to time.

16.2       In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

17. Termination and/or Suspension

In the event that any of the provisions of these terms are not followed, OneDome Ltd reserves the right to suspend or terminate Your access to Our Site or any Service.  If You are banned in this way, You must not attempt to use Our Site under any other name or by using the Account credentials of another, with or without their permission.

18. Contacting Us

To contact Us, please email Us at support@onedome.com or using any of the methods provided on Our contact page.

19. Communications from Us

19.1      We may from time to time send you important notices by email or via Your Account. Such notices may relate to matters including, but not limited to, service updates, service changes, billing, fees and changes to these Terms and Conditions.

19.2      We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time.  Any and all marketing emails sent by Us include an unsubscribe link or you may manage your preferences in respect of marketing communications from within your Account management page.  If You opt out of receiving emails from Us at any time, it may take up to 5 business days for your new preferences to take effect.

19.3      For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at support@onedome.com.

20. Data Protection

20.1         Any and all personal information that We may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act.

20.2         We may use your personal information as set out in Our Privacy Policy.

21. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party under the provisions of the Contracts (Rights of Third Parties) Act 1999.  The agreement created by these Terms and Conditions is between You and OneDome Ltd.

22. No Waiver

No failure or delay by either Party in exercising their respective rights under these Terms and Conditions or shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of these shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

23. Service Contract

Where, in addition to these Terms and Conditions, You have entered into a separate contractual agreement with Us for the provision of specific Services, the following provisions will apply to that agreement:

23.1     Force Majeure

Neither Party shall be liable for any failure or delay in performing obligations under the Contract where such failure or delay results from any cause that is beyond the reasonable control of that Party.  Such causes include, but are not limited to: power failure, internet or server provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.

23.2    Further Assurance

Each Party shall execute and do all such further deeds, documents and things as may be necessary to carry the provisions of the Contract into full force and effect.

23.3     Costs

Subject to any provisions to the contrary, each Party to the Contract shall pay its own costs of and incidental to the negotiation, preparation, execution and carrying into effect of the Contract.

23.4     Entire Agreement

23.4.1       The Contract constitutes the entire agreement between the Parties with respect to its subject matter and may not be modified except by an instrument in writing signed by the duly authorised representatives of the Parties.

23.4.2       Each Party acknowledges that, in entering into the Contract, it does not rely on any representation, warranty or other provision except as expressly provided in the Contract, and all conditions, warranties or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

23.5     Counterparts

The Contract may be entered into in any number of counterparts and by the Parties to it on separate counterparts each of which when so executed and delivered shall be an original, but all the counterparts together shall constitute one and the same instrument.

23.6     Severance

In the event that one or more of the provisions of the Contract is found to be unlawful, invalid or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of the Contract.  The remainder of the Contract shall be valid and enforceable.

23.7     Time

The Parties agree that the times and dates referred to in the Contract are for guidance only and are not of the essence of the agreement and may be varied by mutual agreement between the Parties.

23.8     Relationship of the Parties

Nothing in the Contract shall constitute or be deemed to constitute a partnership, joint venture, agency or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in the agreement.

23.9     Non-Solicitation

You shall not, for the term of the Contract and for a period of 12 months after its termination or expiry, employ or contract the services of any person who is or was employed or otherwise engaged by the Service provider at any time in relation to the Contract, without Our express written consent.

25. Law and Jurisdiction

25.1       These Terms and Conditions, and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

25.2       Should any provisions of these terms of use be found to be invalid on unenforceable by a court of competent jurisdiction then the invalid or unenforceable provision shall be replaced with a provision that gives effect to the intent of the original provision, to the extent permitted by the governing law and all other provisions of these terms and conditions shall remain is full force.

25.3       If You are a consumer, any disputes concerning these Terms and Conditions, the relationship between You and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of either England, Wales, Scotland, or Northern Ireland, as, if appropriate, determined by your residency.

25.4       If You are a Commercial User, any disputes concerning these Terms and Conditions, the relationship between You and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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